FAQ's

  1. General
  2. Police
  1. General Question - How do I create a desktop shortcut to the Kronos Quick Timestamp page?
  2. General Question - As a supervisor, how do I sign on to my own information (for example, to request leave)?
  3. General Question - What are the ways for an employee to clock in if they refuse to put the Kronos app on their personal smartphone?
  4. General Question - What if we forget to approve our own time card?
  5. General Question - Does the supervisor of a group reassign an employee to a new group?
  6. General Question - Can there be dual alerts for those who report to multiple supervisors?
  7. General Question - Can the employee see if the supervisor has changed the employee’s time card and what that change is?
  8. General Question - Can a manager approve an employee’s time card without the employee approving?
  9. General Question - If I want to take 3 days off, but want to use 1 personal day and 2 vacation days, do I have to submit multiple requests?
  10. General Question - What if the supervisor is out and cannot approve my timecard?
  1. Mobile App FAQ'S
  1. What is a mobile app for Kronos?
  2. What mobile devices can have mobile apps?
  3. If I have a mobile app, can I still use my PC or a timeclock to clock in or out?
  4. How do I request a mobile app?
  5. How long does it take to activate the mobile app?
  6. Am I eligible for a mobile app if I telework from home?
  7. Am I eligible for a mobile license if I am traveling for business or in training temporarily without access to a PC or timeclock?
  8. I am a manager/supervisor, can I have a mobile app?
  9. Can I use my personal smartphone for Kronos?
  10. How do I use the mobile app?
  11. Does Kronos track where I am located?
  12. Will the city have access to data on my phone if I use Kronos on my personal phone?
  13. Can someone send a FOIA request to the city seeking Kronos data on my smartphone and access my phone?
  14. Is there a cost for the mobile app for Kronos?