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* Hampton City News

Posted on: May 28, 2020

June 30, 2020: City continues phased opening of buildings to the public


June 30, 2020 — The City of Hampton continues a phased opening of buildings to the public — with measures in place to stay within the governor’s guidelines. Some areas will be open with social distancing limits and others may operate on an appointment basis to reduce wait time. Some facilities, such as community centers and libraries, will not likely open until Phase Three. The library’s new curb service will continue.

  • City Hall, Ruppert Sargent Building: Both City Hall at 22 Lincoln Ave., and the the Ruppert Sargent Building at 1 Franklin St. are open to the public for regular hours. Visitors should wear masks and maintain social distance. Elevators will be limited to two people. Not all offices will be fully staffed, so visitors should check with security. Ruppert Sargent will be open with one entrance for the public and employees. City staff will be on hand to guide citizens and ensure social distancing. The Assessor’s Office, Treasurer’s Office and Commissioner of the Revenue’s Office will all be open. DMV Select services are available by appointment only.
  • City Manager’s Office and City Council Office: Located on the 8th floor of City Hall, will be open to the public Monday-Friday from 8 a.m.-4:30 p.m.
  • The Department of Human Services (Social Services): Located at 1320 LaSalle Ave., Human Services (Social Services) is open  to the public Monday-Friday from 8 a.m.-4:30 p.m. 
  • Public Works Department: Located on the 4th Floor of City Hall, Public Works is open to the public with staff available to help residents.
  • Air Power Park: The park and its geodesic dome is open to the public 9 a.m.-3 p.m. seven days a week. The capacity will be 25 people, and surfaces will be disinfected frequently. Visitors need to wear masks and are encouraged to use the hand sanitizer available at the door. Outdoor exhibits are open from sunrise to sunset daily.
  • Hampton History Museum: The museum is open to the public Monday, Tuesday, Thursday, Friday and Saturday, 9 a.m.-4 p.m.; Sunday and Wednesday, from 1 p.m.-4 p.m. Visitors must wear masks. In addition, the online offerings will continue to expand, including “Clips with the Curator” videos that are shot at points of interest in the museum galleries and Air Power Park. There are also more in-depth distance learning videos with the museum educator. Plans are being made to bring both the museum’s monthly Port Hampton Lecture series and the Front Porch Music series online beginning in July. For more information on the History Museum and Air Power Park, and to explore videos, museum collections and other resources, visit
  • Hampton Carousel: The restored carousel will remain closed to the public because there is no way to thoroughly disinfect it that would not damage the finish on the wood surfaces.
  • Procurement Office: Located in the Ruppert Sargent building, Procurement is open to the public from 8 a.m.-4:30 p.m.
  • Finance Department: Located in City Hall, Finance is open to the public 9:30 a.m.-3:30 p.m. City employees will need to make an appointment for assistance with retirement planning and applications.
  • Division of Fire & Rescue: Fire’s administrative office, community risk reduction branch, and EMS branch will remain closed to the public with the exception of FOIA, reports, payments, etc. that cannot be done remotely. Fire stations will remain closed to the public. 
  • Hampton Coliseum: The box office will open to the public Monday for customers to receive ticket refunds for canceled or postponed performances previously scheduled at the Coliseum and The American Theatre. Refunds will be processed by the method of payment used for purchase. Box office hours are Monday-Friday, 10 a..m.-4 p.m. Customers must bring their tickets and the same card used for purchase if it was not a cash transaction). Customers without face coverings will be denied entry, and other parts of the facility are still closed to the public. Staff will be on site to help customers with social distancing and to make sure face coverings are used.
  • Convention and Visitor’s Bureau: Located at 1919 Commerce Drive, the bureau and the Visitors Center, at 120 Old Hampton Lane,  is open to the public.
  • Hampton libraries: Hampton’s main and branch libraries re-open July 1, with some new policies, procedures and hours. The library will continue its curbside service Monday through Friday from 9:30 a.m. to 10 a.m. only.  Patrons will need to call the library when they’re notified of their holds if they wish to schedule curbside service.  Visit their website at for more information.
  • Parks, Recreation & Leisure Services: In addition to Air Power Park and the History Museum, a number of other Parks facilities are open to the public, including Sandy Bottom Nature Park and individual campsites (no room rentals, kayak or yurt rentals and no group camping); the Hamptons and Woodlands golf courses (with limited restaurant services); Hampton tennis courts; and training for the Workforce One program at the Y.H. Thomas Center. City athletic fields are available for team practice drills only (competitions remain canceled). Beaches are open, the BMX track at Gosnold’s Hope Park and the Woodlands skate park are open to the public, and fishing is allowed at Armistead Pointe and Sandy Bottom Nature Park.
  • Community Development: While Hampton City Hall has re-opened to the public, some staff continue to work remotely. You can visit the city’s Development Services Center (permits) by appointment only: call 757-728-2444, or 757-727-8311. Residents are encouraged to continue corresponding by telephone and email to limit person-to-person exposure. Hampton’s Online Permit & Inspections Center lets you go online to apply for some permits, request inspections, check the status of your inspection request and pay associated fees - 24 hours a day - from any computer or mobile device. 
  • Yard Sales: Residents can get a yard sale permit online and pay with a credit card, without having to go to City Hall. Here’s where you login to the inspection center.
  • Restaurants: Restaurants are resuming indoor dining, along with previously allowed takeout and pickup services, while following state safety guidelines. The city has closed parts of Queens Way to allow restaurants in that area to acquire temporary outdoor seating permits. Restaurateurs without such a permit would need to fill out a short application form. Restaurants that desire to serve alcohol outdoors would need to have a separate permit from Virginia ABC. More information.
  • Hampton public pier downtown: The downtown pier is open to the public on a limited bases. Arriving boats can stay up to two nights. Boaters are reminded to practice social distancing by staying 6 feet away from each other.
  • Healthy Families: Healthy Families To Go is a new way for you to get the latest, up-to-date information about parenting, family relationships and more – online. You can get information on what it’s like to be a new parent, the challenges of being a military family, the importance of having healthy self-esteem, and how blended families can work together to become one. Healthy Families To Go includes videos and recorded seminars.
  • Fort Monroe: Public access to Fort Monroe is being is restricted and certain outdoor services canceled because of the coronavirus pandemic. Some sections and roads managed by the National Park Service have been closed to the public. Starting May 29, the public beach at Fort Monroe is open to the public for walking, exercise and recreational activities as long as safety procedures are followed. All basketball courts and playgrounds are closed, the fishing piers at Engineer Wharf and Finger Pier are closed, and all public programs and tours through June 10 are canceled.
  • Beaches:  All city beaches are open to the public for swimming, sunbathing and walking. The beaches will be monitored  to make sure safety measures are followed. Hampton’s outside parks continue to be open to the public and available to those who want to go walking. Residents are reminded to practice social distancing by staying 6 feet away from each other.
  • Peninsula Regional Animal Shelter:  The shelter is no longer requiring appointments for adoptions and is observing normal operating hours.
  • Hampton Roads Transit: Regular bus and light rail service has resumed, but efforts to combat the spread of COVID-19 will continue. Select seats on buses and light rail trains will remain off limits for customers for the foreseeable future. Customers who need assistance, such as those who use wheelchairs, can still use the front of the bus. For more information on transit services visit []

If you have a question about a city service that’s not answered here, please call the departments listed on or call the Citizen Contact Center at 757-727-8311. 

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